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New Rock Customer Services Department has recently introduced the on-duty switchboard to lower the missed call rate during non-office hours from 53% to10%.
This is largely driven by the fact that major carriers in many countries in the region, like China, Indonesia, Malaysia, and Singapore have started to roll out SIP/IMS trunking services to enterprises of all sizes.
The monitoring room can see and hear clearly what is happening by using video phone and take the action immediately for the passenger who presses the SOS button.
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     5/F Block B, Building 1, 

     No.188 樱桃appPingfu Road, 

     Xuhui District, Shanghai

樱桃app      200231, China